A lot of teams have the same Jira problem and describe it in different ways.
Tickets sit in In Review with no movement. Someone moves work to Done without filling the field that another team needs. Stand-up turns into status archaeology. People stop trusting the board, then they stop updating it properly, which makes the board even less useful.
That is usually not a people problem first. It is a workflow in Jira problem.
I have seen teams blame discipline, blame remote work, blame “process overhead”, then discover the issue was simpler. The workflow did not match how work moved. It had too many states, weak transition rules, vague ownership, or no way to spot where work was stalling. A good Jira workflow is not there to impress auditors or satisfy a diagram. It should make the next action obvious, block bad handoffs, and give you clean data when something slows down.



