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Privacy & Data Collected

WhatPulse Professional takes data security and privacy seriously. All collected data is stored locally on your computer, and sent via secure connections to our online portal. Access to data is restricted to your organization within the web portal. Only authorized WhatPulse personnel could access it, only upon your request. Users have control over the data collected and can configure the software to exclude specific applications or types of data from being tracked.

Activity Tracking without Content Intrusion​

WhatPulse Professional is designed to respect user privacy by tracking only the activity and usage patterns of applications, without accessing or recording the content within those applications. This means that while WhatPulse collects data on how long an application is used, the frequency of keystrokes, mouse clicks, and other usage metrics, it does not capture the specific content being typed, viewed, or manipulated within those applications. For instance, WhatPulse will know that a user spent three hours using a word processor and the number of keystrokes made, but it will not record the actual text typed. This approach ensures that sensitive information and personal content remain confidential, while still providing valuable insights into usage patterns for productivity analysis and optimization.

Accumulated Keystroke Tracking for Enhanced Privacy​

WhatPulse Professional further ensures user privacy by tracking keystrokes in an accumulated manner rather than logging the order in which keys are typed. This means that while WhatPulse keeps count of the total number of keystrokes within a specific timeframe, it does not record the precise sequence of keys pressed. All data is aggregated with a maximum granularity of an hour, ensuring that the specifics of what was typed are not captured or stored. As a result, the typed content is not recorded verbatim and cannot be recalled or reconstructed, maintaining the privacy and confidentiality of the user's activities while still providing valuable metrics on overall keyboard usage.

Data and Metrics Collected​

Below are specifics about the data the WhatPulse software collects. As mentioned before, all data is aggregated with a maximum granularity of an hour.

Keyboard & Mouse Input​

  1. Most frequently used keys in total and per application.
  2. Most frequently used key combinations.
  3. Most frequently used mouse buttons (left, right, middle) in total and per application.
  4. Coordinates (X & Y) of mouse clicks.
  5. Total distance moved (measured in inches).

Network​

  1. Total data sent and received per network interface, per application, protocol (TCP & UDP), port number, and geographical country.
  2. WhatPulse has no insight into the network traffic itself, only the headers of said traffic.
  3. WhatPulse is not in the critical path of network traffic, receiving copies of network packets on a sidecar.

Uptime​

  1. Uptime in seconds per computer.
  2. Uptime in seconds per open application, and in-focus application.
  3. Times of detected computer reboots.

Application Metadata​

  1. For applications opened and used for at least 60 seconds, WhatPulse collects metadata of the said application.
    • Application name, path, vendor, description, version number, icon image, and md5 hash.

Computer Metadata​

  1. Operating system details: platform (x86, or arm64), type (Windows, macOS), and version.
  2. Input hardware details: keyboard and mouse devices (type and vendor)
  3. Hardware inventory: computer model, CPU type, amount of memory, graphics cards, number of monitors and their resolution, network adapters (name, MAC & IP address)